Updated 23-May-2025

Hans G0UPL: I get a lot of questions about order shipment status. It takes many hours every day to answer these. I have a lot of other urgent work to do too. Therefore I am now updating this page with current status information which could be the cause of a delayed shipment. If I have directed you to this page, please check which of the categories applies to one or more of the items in your order.

GENERAL NOTES:

• On placing an order, your payment is taken at that time. That's because as a small business, we cannot process credit card transactions ourselves (or more accurately, are not allowed to store your credit card information) and rely on a third party provider which takes payment right away. 
• Your initial order status will be "Complete", it means your order was paid and placed and is in the database; you will receive a confirmation email, and there is no need to reply to it. 
• When shipped, it will change to "Shipped" and you will be emailed a tracking number if applicable. 
• If you do NOT receive these emails, it could be due to a mis-spelt email address on the order form but more likely is your ISP blocking the QRP Labs shop email altogether as suspected spam, or putting it in your spam folder. 
• If your order has not been shipped within 1 business day then it probably falls into one of the following categories. 

QMX kit

Unfortunately we ran out of the QMX boards due to very high sales volume following the SSB firmware implementation in QMX. Current estimate for receiving the new stock of boards is around 10-Jun-2025, then we can catch up on the pending shipments. We apologise for the delay. 

QLG3 GPS option for QMX+

Unfortunately we ran out of the QMX boards due to very high sales volume following the SSB firmware implementation in QMX. Current estimate for receiving the new stock of boards is around 10-Jun-2025, then we can catch up on the pending shipments of QMX+ orders containing the QLG3. We apologise for the delay.

Assembled unit:

If you have ordered an assembled QMX, QDX, QCX-mini and QCX+, please be aware that these are built-to-order and there is a waiting time while we work through the orders. The list is updated most days and is on this page: https://www.qrp-labs.com/qcxmini/assembled.html . You would have been notified of this at the time of placing your order and acknowledged it. 

See also the note about enclosures, above.

All other kits...

...are shipping without delay, within 1 business day normally.